Services
CONSULTANCY
With a client-oriented philosophy,believing that a software solutions and management consulting are complementary, the company strives to label itself as a solution implementer and business partner to all its customers. The approach to marketing its products is based on establishing needs. identifying requirements and implementing global solutions that best fit their purpose.
Our skilled consultants can assist you in making one of the most meaningful decisions you will make. Our intimate knowledge of our products gives us the insights into which products best “fits” your needs.
we can help with not only implement the software but also to provide A to Z solution for you to make sure that your business have no conflict
Tailor-made Software
custom software is developed for a single customer it can accommodate that customer’s particular preferences and expectations, which may not be the case for commercial off-the-shelf software. When we talk about software customization, it is not about only development. It’s about diving deep into the business requirements, understand it and then give it a final shape.
With off-the-shelf software, you may not be able to run your business operations smoothly at this expansion stage. Whereas with tailored software you may get the dynamism to run your business smoothly without any hassle as such customized software(s) are developed considering the present and future business needs in mind.
System Implementation
Software implementation refers to post-sales process of guiding a client from purchase to use of the software or hardware that was purchased. This includes requirements analysis, scope analysis, customization, systems integration, user policies, user training and delivery.
Software design and implementation is the stage in the software engineering process at which an executable software system is developed. Software design is a creative activity in which you identify software components and their relationships based on a customer’s requirements.
Hardware Maintenance
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of Softwave ERP BMS & Recovery the database in case of Hardware or network Defect. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. We have an easy way to create a ticket to support you as soon as possible with your needs including :
- Access to new software upgrades
- Phone and remote support
- Assistance with the use of the programs
- Coordinate with other parties
- Advice on the IT infrastructure require
- Keep safe of your database
- Training
